Hotel Accessibility

When an accessible room is reserved at booking, it is guaranteed on arrival

Disability Parking:

• Available: 6+ spots
• Distance from entrance: about 10 meters to the elevator
• Additional accessible parking in other sections of parking lot with fully accessible pathways to the buildings- call hotel for more information.

Hotel entrance: fully accessible

• NO stairs to the main entrance
• 120 Bremner Blvd for Driveway/Main Entrance Access – Would need to Valet Car – Fully Accessible
• 75 Lower Simcoe for Self-Parking Lot Entrance – Would need to take elevator to Main Lobby
• Distance to elevators: 20-25 meters
• Hotel doors: Fully automated. Includes swing open, sliding and revolving

Navigation:

• Ramp access or level ground to all public areas
• Elevators available to all floors and public areas

Floors

• Lobby- both carpet and tile
• Hallways- carpet
• Bar- tile
• Restaurant- tile

Lobby

• Lighting – LED
• Music playing background- YES
• Braille used on all signage- YES
• Tactile maps available- NO
• Power outlets available in public spaces- YES
• Relief areas for service animals- NO
• TVs in public spaces have captions- YES
• Employees able to turn on captions- YES

Scent and Fragrance Free– NO

• Main Lobby has signature scent
• Cleaning products fragranced- YES
• Can the hotel provide scent free toiletries- YES ON REQUEST

Complementary water provided– YES, unflavored

Restrooms

• Public Restrooms are: MULTIUSER
• Hand dryers are: HAND TOWELS
• Public restrooms scent and fragrance free? YES
• Gender Neutral bathrooms available: NO
• Lighting in restrooms- LED

Guest Rooms: ACCESSIBLE rooms available

• Door handles: Lever
• Floors- Hardwood
• Power outlets- 5+
• Roll in showers available in accessible rooms
• Wheel in shower chairs available in accessible rooms
• Wall mounted shower chairs: NO, shower chairs are available upon request
• Grab bars for toilet and shower are available in accessible rooms
• There is enough space for a power wheelchair in accessible rooms (35in/90cm)
• Power outlets and light switches are at mid height in accessible rooms
• Lower hanging rod in closet in accessible rooms
• Step stools: available upon request
• Phones: are equipped with audio alerts, visual alerts, and braille keys
• Alternate versions of hotel collateral are NOT available
• Alternate ways besides phone to communicate with guests in rooms: TEXT and EMAIL
• Flashing light instead of knocking available in accessible rooms
• Light- LED

Pool and Gym– Accessible, but no wheelchair lift to get into water.

When an accessible room is reserved at booking, it is guaranteed on arrival

Disability Parking:

• Available: 10 spots
• Distance from entrance: 5- 10 meters to the entrance
• Additional accessible parking is available at the Toronto Dominion Centre- 69 Wellington Street. This connects to hotel via sky beige, and from there guests can access elevators to the lobby. Call the hotel for more information.

Hotel entrance: partially accessible

• Stairs to the main entrance: YES, there is NO ramp
• The Valet parking entrance has an elevator from the driveway to the hotel lobby. Call the hotel for more information.
• Valet entrance is located at the Front Street, Bay Street intersection
• Hotel doors: NOT automated. Doors are attended by a Door Person who assists everyone with entering and exiting.

Navigation:

• Ramp access or level ground to all public areas: yes
• Elevators available to all floors and public areas: yes
• Main elevators 60 meters from main entrance, no audio announcements

Floors

• Lobby- carpet
• Hallways- carpet
• Bar- tile
• Restaurant- tile

Lobby

• Seating available at various heights: YES
• Lighting – LED
• Music playing background- YES
• Braille used on all signage- YES
• Tactile maps and alternate versions of hotel materials available- NO
• Power outlets available in public spaces- YES
• Relief areas for service animals- NO
• TVs in public spaces have captions- YES
• Employees able to turn on captions- YES

Scent and Fragrance Free- NO

• Main Lobby: scented cleaning products and floral arrangements
• Cleaning products fragranced- YES
• Can the hotel provide scent free toiletries- YES ON REQUEST

Complementary water provided- NO

Restrooms

• Is there an accessible restroom without using an elevator- YES
• Public Restrooms are: MULTIUSER.
• Hand dryers are: HAND TOWELS, blow dryer
• Public restrooms scent and fragrance free? NO, can be fragrance free upon request
• Gender Neutral bathrooms available: YES, single user
• Lighting in restrooms- LED

Guest Rooms: ACCESSIBLE rooms available

• Doors are at least 30in/75cm wide on accessible rooms
• Door handles: Lever
• Floors- sleeping spaces: carpet; bathroom: tile
• Power outlets- 3+
• Roll in showers available in accessible rooms
• Wheel in shower chairs available in accessible rooms
• Wall mounted shower chairs: NO, shower chairs are available upon request
• Grab bars for toilet and shower are available in accessible rooms
• There is enough space for a power wheelchair in accessible rooms (35in/90cm)
• Power outlets and light switches are at mid height in accessible rooms
• Lower hanging rod in closet in accessible rooms
• Step stools: NO
• Phones: are equipped with audio alerts, visual alerts, and braille keys
• Alternate versions of hotel collateral are NOT available
• Alternate ways besides phone to communicate with guests in rooms: NO
• Light- LED

Other Amenities

• Health Club (Gym and pool)- Location on ‘H’ Floor and accessible via guest elevator and a ramp at the health club entrance.
• Business centre- Located in Hotel Lobby, entrance is on ground floor, no stairs.
• Reign Restaurant and Clockwork Lobby Bar- Locatedin hotel libby on level ground, accessible washroom in restaurant
• Library Bar- Located on Lobby level with 3 steps to entrance. Wheelchair accessible lift available.

When an accessible room is reserved at booking, it is guaranteed on arrival

Disability Parking:

• Available: 4 spots
• Distance from entrance: 60 feet
• Additional accessible parking is available at the Hotel Turnaround area. Call the hotel for more information.

Hotel entrance: partially accessible

• Stairs to the main entrance: YES, there is a ramp
• There is another entrance by Widmer Street and King Street West that does not have steps. Call the hotel for more information.
• Plan to enter at Widmer Street Entrance
• Hotel doors: Widmer Street automated sliding doors; King Street swing doors with push buttons

Navigation:

• Ramp access or level ground to all public areas: no
• Elevators available to all floors and public areas: yes
• Main elevators 40 feet from main entrance, no audio announcements

Floors

• Lobby- carpet, tile
• Hallways- carpet
• Bar- tile
• Restaurant- tile

Lobby

• Seating available at various heights: YES
• Lighting – LED, incandescent
• Music playing background- YES
• Braille used on all signage- No
• Tactile maps and alternate versions of hotel materials available- No
• Power outlets available in public spaces- No
• Relief areas for service animals- No
• TVs in public spaces have captions- YES
• Employees able to turn on captions- YES

Scent and Fragrance Free- NO

• Multiple types of fragrance
• Cleaning products fragranced- YES
• Can the hotel provide scent free toiletries- YES ON REQUEST
• Complementary water provided- Yes

Restrooms

• Public Restrooms are: Multiuser, single user
• Hand dryers are: HAND TOWELS
• Public restrooms scent and fragrance free? No
• Gender Neutral bathrooms available: YES, single user
• Lighting in restrooms- LED, incandescent

Guest Rooms: ACCESSIBLE rooms available

• Doors are at least 30in/75cm wide all rooms
• Door handles: Lever, knob, not automated
• Floors- sleeping spaces: carpet; bathroom: tile
• Power outlets- 6
• Roll in showers available in accessible rooms
• Wheel in shower chairs available in accessible rooms
• Wall mounted shower chairs: NO, shower chairs are available upon request
• Grab bars for toilet and shower are available in accessible rooms
• There is enough space for a power wheelchair in accessible rooms (35in/90cm)
• Power outlets and light switches are at mid height in accessible rooms
• Lower hanging rod in closet in accessible rooms
• Step stools: NO
• Phones: are equipped with audio alerts, visual alerts, and braille keys
• Alternate versions of hotel collateral: digital for screen readers
• Alternate ways besides phone to communicate with guests in rooms: text
• Light- LED
• Flashing light alternative to knocking- yes

Hotel Restaurant and Bar– elevator access, unobstructed space, incandescent lighting, tile floor

When an accessible room is reserved at booking, it is guaranteed on arrival

Disability Parking:

• Available: 21 spots
• Distance from entrance:
• North parking to Simcoe St Entrance: 70m
• North parking to Front Street Entrance: 150m
• South Parking to Simcoe St entrance: 200m
• South Parking to Front st entrance: 280m

• Additional accessible parking is valet through valet parking, and 7 holding spots across from Simcoe St entrance (both of options paid by guest)

Hotel entrance: accessible

• Stairs to the main entrance: YES, there is a ramp
• Both entrances are accessible.
• Hotel doors: all entrances have automated options. Front street- waive-sensor activated; Simcoe St- automatic sliding doors

Navigation:

• Ramp access or level ground to all public areas: yes
• Elevators available to all floors and public areas: yes
• Main elevators 10m from main entrance, audio announcements- yes

Floors

• Lobby- carpet, tile
• Hallways- carpet
• Bar-carpet
• Restaurant- carpet

Lobby

• Seating available at various heights: YES
• Lighting – LED
• Music playing background- YES
• Braille used on guestroom numbers and elevators
• Tactile maps and alternate versions of hotel materials available- No
• Power outlets available in public spaces- No
• Relief areas for service animals- No
• TVs in public spaces have captions- No
• Employees able to turn on captions- YES

Scent and Fragrance Free- NO

• Lobby ad rest rooms composed of Bergamot, Japanese ocha tea, maplewood and juniper
• Cleaning products fragranced- YES, non allergenic ones can be requested
• Can the hotel provide scent free toiletries- YES ON REQUEST

Complementary water provided- Yes

Restrooms

• Is there an accessible restroom without using an elevator- yes
• Public Restrooms are: Multiuser, single user
• 1. Multiuser does not have grab bar
• 2. Single user does have grab bar
• Hand dryers are: HAND TOWELS, blow dryer
• Public restrooms scent and fragrance free? No
• Gender Neutral bathrooms available: No, may be able to accommodate by request
• Lighting in restrooms- LED

Guest Rooms: ACCESSIBLE rooms available

• Doors are at least 30in/75cm wide – yes, accessible rooms
• Door handles: Lever, not automated
• Floors- sleeping spaces: carpet; bathroom: tile
• Power outlets- 4-6
• Roll in showers available in accessible rooms
• Wheel in shower chairs upon request
• Wall mounted shower chairs: yes, accessible rooms; shower chairs are available upon request
• Grab bars for toilet and shower are available in accessible rooms
• There is enough space for a power wheelchair in accessible rooms (35in/90cm)
• Power outlets and light switches are at mid height in accessible rooms
• Lower hanging rod in closet in accessible rooms
• Step stools: NO
• Phones: are equipped with audio alerts, visual alerts, and braille keys in accessible rooms
• Alternate versions of hotel collateral: digital for screen readers
• Alternate ways besides phone to communicate with guests in rooms: text
• Light- LED
• Flashing light alternative to knocking- no, but they have an accessibility kit that includes this available upon request

Spa, pool, Fitness Centre, Business Centre– accessible, LED lights

Accessibility kit (limited availability) including teletypewriter, alarm clock with bed shaker, door knock sensor, strobe flasher

When an accessible room is reserved at booking, it is guaranteed on arrival

Disability Parking:

• Available: 2 spots
• Distance from entrance: 5m
• Additional accessible parking- no. Hotel parking has 450 regular spots.

Hotel entrance: accessible

• Stairs to the main entrance: No
• Hotel doors: automatic swing open

Navigation:

• Ramp access or level ground to all public areas: n/a
• Elevators available to all floors and public areas: n/a
• Main elevators 15m from main entrance, audio announcements- yes

Floors

• Lobby- tile
• Hallways- carpet
• Bar- tile
• Restaurant- tile

Lobby

• Seating available at various heights: YES
• Lighting – LED
• Music playing background- YES
• Braille- no
• Tactile maps and alternate versions of hotel materials available- yes, digital screen reader
• Power outlets available in public spaces- yes
• Relief areas for service animals- No
• TVs in public spaces have captions- yes
• Employees able to turn on captions- YES

Scent and Fragrance Free- yes

• Cleaning products fragranced- no
• Can the hotel provide scent free toiletries- yes on request
• Complementary water provided- No

Restrooms

• Is there an accessible restroom without using an elevator- yes
• Public Restrooms are: Multiuser, single user, both have grab bar
• Hand dryers are: HAND TOWELS, blow dryer
• Public restrooms scent and fragrance free? yes
• Gender Neutral bathrooms available: No
• Lighting in restrooms- LED

Guest Rooms: ACCESSIBLE rooms available

• Doors are at least 30in/75cm wide – yes, accessible rooms
• Door handles: Lever, not automated
• Floors- sleeping spaces: carpet; bathroom: tile
• Power outlets- 6
• Roll in showers available in accessible rooms
• Wheel in shower chairs upon request
• Wall mounted shower chairs: yes, accessible rooms; shower chairs are available upon request
• Grab bars for toilet and shower are available in accessible rooms
• There is enough space for a power wheelchair in accessible rooms (35in/90cm)
• Power outlets and light switches are at mid height in accessible rooms
• Lower hanging rod in closet in accessible rooms
• Step stools: NO
• Phones: are equipped with audio alerts, visual alerts, and braille keys in accessible rooms
• Alternate versions of hotel collateral: digital for screen readers
• Alternate ways besides phone to communicate with guests in rooms: No
• Light- LED
• Flashing light alternative to knocking- no

Spa, pool, Fitness Centre- not accessible

Food Areas and Public Spaces- yes accessible

When an accessible room is reserved at booking, it is guaranteed on arrival

Disability Parking:

• Available: 4 spots
• Distance from entrance: 3ft
• Additional accessible parking located at Rogers Centre Parking

Hotel entrance: accessible

• Stairs to the main entrance: No
• Hotel doors: automatic sliding doors

Navigation:

• Ramp access or level ground to all public areas: yes
• Elevators available to all floors and public areas: yes
• Main elevators 10m from main entrance, audio announcements-no

Floors

• Lobby- tile
• Hallways- carpet
• Bar-Tile
• Restaurant- Tile

Lobby

• Seating available at various heights: YES
• Lighting – LED
• Music playing background- YES
• Braille – no
• Tactile maps and alternate versions of hotel materials available- No
• Power outlets available in public spaces- No
• Relief areas for service animals- No
• TVs in public spaces have captions- yes
• Employees able to turn on captions- YES

Scent and Fragrance Free- yes

• Cleaning products fragranced- no
• Can the hotel provide scent free toiletries- yes
• Complementary water provided- No

Restrooms

• Is there an accessible restroom without using an elevator- yes
• Public Restrooms are: Multiuser
• Multiuser does have grab bar
• Hand dryers are: HAND TOWELS, blow dryer
• Public restrooms scent and fragrance free? yes
• Gender Neutral bathrooms available: No
• Lighting in restrooms- LED

Guest Rooms: ACCESSIBLE rooms available

• Doors are at least 30in/75cm wide – yes, accessible rooms
• Door handles: Lever, knob, not automated
• Floors- sleeping spaces: carpet and tile; bathroom: tile
• Power outlets- 2
• Roll in showers- no
• Wheel in shower chairs- no
• Wall mounted shower chairs: No
• Grab bars for toilet and shower are available in accessible rooms
• There is enough space for a power wheelchair in accessible rooms (35in/90cm)
• Power outlets and light switches are at mid height in accessible rooms
• Lower hanging rod in closet in accessible rooms
• Step stools: NO
• Phones: are equipped with audio alerts, visual alerts, and braille keys in accessible rooms
• Alternate versions of hotel collateral: no
• Alternate ways besides phone to communicate with guests in rooms: text
• Light- LED
• Flashing light alternative to knocking- yes accessible rooms

Pool and Restaurant are accessible